Change email on old account

My old profile has an email address I no longer have access to. How do I change it to my new email? When I've tried, it wants to send a verification to the nonexisting address.

psn

Best Answer

Unfortunately this is just one of those things you'll have to talk to Sony support about... I would imagine it's a reasonably common issue (college students using their college emails, then losing access to them, etc.).
I've had to contact Sony support a couple times to change different things (not email though) and it's typically pretty painless and easy.

You can try the live chat here. (there's a picture of a PS4 on the page, but I don't think it's specifically a PS4 chat support)

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How do I change my old email address to a new email address?

The Best Way to Switch to a New Email Address

Setup new email with Gmail or Outlook.

Import old email to new email service.

Forward email from old to new provider.

Setup rule to automatically reply to old email address.

Email all contacts with the new email address.

Update all online accounts that used old email address.

How do I change my email address without losing an account?

How to Switch Email Accounts Without Losing Emails

Try to keep your old email address as long as possible. ...

Create a new email address. ...

Forward emails to your new email account. ...

Import your contacts from your old email address. ...

Tell people about your new email address.

Can I move my email address to another account?

With Email migration, you can copy emails from one email account to another account that is created on the domain hosted with one.com. You can migrate both from external accounts, like Gmail, Hotmail and Yahoo, as well as internal accounts that are hosted with one.com. Both emails and folders are migrated.

How to Switch Email Addresses A COMPLETE GUIDE

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