Have I permanently lost my Pokemon go account? [duplicate]
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How can I login to original. Want me to start over. Level 18
Best Answer
Apparently this is a glitch on the server's side that causes users' progress to reset as of the 0.31.0 (Android)/1.1.0 (iOS) update.
Personally, it hasn't happened to me, but there have been reports of this happening.
Currently, official sources ask you to:
Should you have your progress reset, as this is a known glitch, DO NOT go the your Starter Pokemon selection. As soon as Willow finishes his dialog (or if you haven't finished it yet), close the app and contact Niantic Support ASAP for them to look at your account and rectify the issue.
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What happened to my Pokémon GO account?
Here is what did work to recover my account: In your browser sign into Google. Navigate to https://myaccount.google.com/security#connectedapps and remove the permissions for the Pokemon Go app. Delete (the hardest part) and reinstall Pokemon Go. Sign in with the email associated with your Pokemon Go account.Can I recover my Pokémon GO account?
If you do not know which email address or login provider you used to log into Pok\xe9mon GO, we may be able to help recover it by looking up your Trainer nickname. I know my Trainer nickname! Please contact us and select "Sign-in Issue" from the dropdown menu for assistance on recovering your email address.Why did my Pokémon GO account reset?
You may have inadvertently created another Pok\xe9mon GO account. This happens when you create a Pok\xe9mon GO account with one login method and later attempt to sign in with a different login method or email address.Can you unlink Pokémon GO account?
Visit the Google connected apps settings page and select Pok\xe9mon GO from the list of connected apps. Click the Remove button to disconnect Pok\xe9mon GO from your Google account. To reconnect your Google account, log into Pok\xe9mon GO as you normally would.More answers regarding have I permanently lost my Pokemon go account? [duplicate]
Answer 2
I had the same problem after the update. Go onto your safari/chrome etc and check that you are signed into the google account you want to be. Then go on Pokemon Go and move through catching a Pokemon and creating a nickname. (Note: your old nickname is still taken) when you're through to get into settings log out and sign back into your old account. It should all be there!
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