How can I contact Battle Net?

How can I contact Battle Net? - Person Holding Silver Iphone 7

Everybody has put down the call center but what I really want is the email, as I'm a student and I have a tight budget which sadly means that calling isn't an option.

I have sent in two support tickets for the authenticator to be removed (I have a new phone and the authenticator is gone). I gave them my ID photo but its been a month with no answer whatsoever and you cant get real support unless you log in which I can't, due to needing the authenticator.

Edit: I've been with Battle Net for about 5 years now, I understand their support page but login is necessary to get most support. I just need a better option.

What can I do?

battle.net


Best Answer

You can use the callback option so the call doesn't cost anything or you can try making a new ticket. You can do both here



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Quick Answer about "How can I contact Battle Net?"

  • Customer Support. We're available 24/7 to help with game, shop, and account issues.
  • Press and Media Contacts. Looking for press releases, assets, or to get in touch with our public relations team? We can help.
  • Tours. Visit Blizzard HQ in person! Email: tours@blizzard.com.


    • How do I contact Blizzard support?

    Email. Official emails from customer support come from noreply@blizzard.com.

    How can I live chat with Blizzard?

    Using the new system is easy enough; simply visit the Contact Blizzard Support page, select the game you need assistance with, and then choose from a variety of dropdown menus to pick the selections that best address your particular issue.

    Does Blizzard have a support email?

    Blizzard doesn't have email support.

    Does Blizzard still have live chat?

    We have a callback option and Live chat for many billing related issues. Response times there is usually fairly quick. Overall response times for support tickets are currently under 24 hours. Live chat is blocked out, just the web ticket is available.


    Instantly Contact A Blizzard GM - Less than a min - 2018 Guide



    More answers regarding how can I contact Battle Net?

    Answer 2

    You can try tweeting directly to Blizzard Support. Their Twitter account is @BlizzardCS.

    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: PhotoMIX Company, Pixabay, Nicola Barts, Nicola Barts

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