How to recover a banned Runescape account?

I sporadically play Runescape, I can barely call it playing since I log in, check my bank, equip my character and then get bored of the combat system. This has been going on for a few years.
Tonight I tried to log in because due to the release of Darkscape and found out I was banned for Macroing. After researching a bit I found out what 'Macroing' is. The ban was issued at the 5th of this month.
The problem comes with that I wasn't even online this month, nor do I use any sort of software to cheat ( Frankly, it would take more time to get a bot to work than I've been online this year).
I read a bit on their website, and it says that I'm not allowed to appeal the ban, however, it's clear to me that my account wasn't used by me, and thus the ban is completly unfair. Is there any way (and if so, how) to get in contact with an administrator?
Update: I managed to recover my runescape account by contacting Runescape Support via (a rather hidden) support ticket mechanism. Turns out my account got compromised on a wave of account thefts in 2013/14.
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Can you recover a banned RuneScape account?
Note that you can try to unban RuneScape accounts after macroing bans, even if they're permanent, by following the normal ban appeal procedure. A temporary macroing ban may be lifted before your request is processed.How long is a RuneScape permanent ban?
Some forms of bug abuse will cause a player to be permanently banned. Macroing will cause an instant permanent ban in most cases. Sometimes, however, it can result in a temporary between 24 hours - 2 weeks, along with a possible rollback of stats and/or wealth. Real-world trading can result in a permanent ban.How do I get rid of my permanent ban on RuneScape?
You need to be logged in to submit a ban appeal. Please recover your account before getting in touch. Check your Account Status. If your account has been banned for any of the following, we have deemed it serious enough to be unappealable.How do I get my RuneScape account back?
If you have access to your registered email, you can recover your login through self-service:Get your runescape accounts unbanned [BOTTING 101]
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: Ketut Subiyanto, Ketut Subiyanto, Kampus Production, Alexander Mils