Mass Effect 2/3 Download issue on Origin at 100%

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A few days ago, I picked up the Mass Effect trilogy on origin for like $10, and just yesterday I finished ME1.

I've tried to download ME2 several times now, and ME3 once as well, but both downloads failed at nearly 100%.

Specifically, when I download ME2, Origin says that it will be a 9.71GB download and a 11.57GB installation.

Each time I've tried downloading ME2, the download gets to 9.70GB, then the download speed drops to 0B/s, then Origin crashes with a "fatal error". Sometimes, Origin will give me a popup telling me there's been a "download error" before crashing. The same issue occurs with ME3, but I don't have the exact numbers, as I only tried it once.

I'm not certain whether this is an issue with my network, or if this is an issue on EA's side. I'm on my college's VPN, and I've been able to download large files without issue before. (In fact, I downloaded ME1 on this network when I purchased it).

I've tried running Origin as an Administrator, but the issue persisted.

Anyone know how to fix this issue?






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Why does my download keep failing on Origin?

Downloading games from Origin means the client will need to save files to your disk. If the client doesn't have the necessary permissions, the download will usually fail. To avoid this, make sure you run Origin as an administrator each time you launch the client.

How do I fix a stuck download on Origin?

Origin download keeps stopping and getting stuck
  • Try Downloading the Game Again.
  • Provide Administrative Privileges to Origin.
  • Check Origin Server Status.
  • Change Origin Compatibility Mode.
  • Allow the Origin Client through Windows Firewall.
  • Uninstall the 3rd Party Antivirus Program.
  • Clear the Temp Folder.


  • Why does my game stop downloading on Origin?

    This problem might also be rooted in a network issue. The Origin downloads might ultimately fail because the ports that the client uses are not being forwarded by your router. But this is a non-issue if your router supports UPnP (Universal Plug and Play) and the feature is enabled from your router settings.

    Why is Origin stuck on preparing?

    Re: Origin download stuck on preparingTry to clear your Origin cache. All settings in Origin (only in Origin not in the games) are back to default settings after this.) - Press the Windows key and "R" at the same time. - Delete all the files and folders in the Origin folder, except for the "LocalContent" folder.




    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: Brett Sayles, Brett Sayles, Aidan Roof, Stephane Hurbe