My game froze and I lost my Pokemon! What can I do?

My game froze and I lost my Pokemon! What can I do? - A Woman Protesting with Messages on Band Aids

While playing Pokémon Go, I was catching a Pokémon when suddenly the game stopped responding (the ball stopped moving, and I couldn't do anything about it).

I restarted the game, but I lost the Pokémon (he did not appear on the map, nor was he in my Pokémon collection). Is there anything I can do to avoid losing Pokémon like this?

pokemon-go

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My game froze and I lost my Pokemon! What can I do? - White Jigsaw Puzzle Illustration

My game froze and I lost my Pokemon! What can I do? - Close-Up Photo of an Unfinished Jigsaw Puzzle

Quick Answer about "My game froze and I lost my Pokemon! What can I do?"

As soon as the game freezes, go to your phone's Settings menu or the fast menu (your Control Center, on iOS) and turn on Airplane Mode.

Go back to Pokemon Go and close the game.

Wait until the game says that it has lost its internet connection.

Restart the game.

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Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: ShotPot, Vlada Karpovich, Pixabay, Ann H