My Xbox logged me in as someone else - how can I fix this?

My Xbox logged me in as someone else - how can I fix this? - Photo of Man Wearing Black Jacket While Standing Near Table

Today, while already logged in as myself, my Xbox One suddenly seemed to recognize someone else in the room and automatically logged them in. However, the other person was nowhere near the room when this happened.

This hasn't interfered with my own experience yet, as I'm still being treated as the current and primary user. Regardless, I'd like to know how to prevent this from occurring in the future.

What can cause a false-positive recognition and login, and how can I prevent it without disabling auto-login features?


UPDATE:

After several re-calibrations, the system is still doing this occasionally. Typically, I don't have a problem being recognized myself. But the system still seems to spot the other person in the room when they're not.

I looked around the room to double-check things, and there's not even a picture of the person in view of Kinect. One time, shortly after the false-positive login, I switched over to the Kinect settings screen and the user identifier was hovering over my right shoulder.

I was being properly identified, but something over my shoulder (nothing there but the couch and wall) was being recognized as the other person. If I moved around, my tag followed me but the other tag moved asynchronously. I couldn't pin down what, exactly, the system was seeing there. I haven't done any re-testing since though, to see if it's the same spot every time or just some random whatever.

Also, due to other unrelated issues, the system I was using when I originally posted this question has been replaced with a new console. I'm still having this problem with the new system.



Best Answer

Each profile can be set to use Kinect login separately. So if you only want you to be automatically logged in you can set that as such by going to settings->sign, security, and passkey->kinect sign in.

You can also do that method to calibrate the Kinect so it recognizes you or the "distracting" user better. Unless you are twins... this method should work.




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What do I do if someone accessed my Xbox Live account?

Follow these steps to access the online account recovery form:
  • In the Contact email address text box, enter a current email address where we can contact you, and then select Next.
  • To make sure that we have the correct contact email, we'll send a code to that address and ask you to enter it.


  • How do I change the owner on my Xbox?

    So we'll stick with the desktop version since that will work for any Xbox console and your entire Microsoft account at the same time.
  • Go to account.microsoft.com.
  • Select Your Info in the top, left-hand corner.
  • Select Manage How You Sign In To Microsoft.
  • Verify your account details, email address, and phone number.


  • How do you fix another user on this device uses this Microsoft account?

    Select Add or switch > Add new. Enter the email address for your Microsoft account, and then select Enter....
  • Press the Xbox button \ue3e3 to open the guide.
  • Go to Profile & system > Settings > Account.
  • Select Remove accounts.
  • Select your account, and then select Remove.




  • How to get your XBOX account BACK




    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: Andrea Piacquadio, Andrea Piacquadio, Elijah O'Donnell, ROMAN ODINTSOV