Pokemon Go crashes on selecting google play account

Pokemon Go crashes on selecting google play account - Yellow Pikachu Plushmascot

I'm new to gaming. I installed Pokemon Go a few days ago on Samsung Galaxy J2 running Android 5.1 with 1GB RAM. Whenever I open it asks for my birthdate and after that it asks to sign in with either my Google Play Account or Pokemon Trainer Club. And as I tap to sign in with my Google Play account it asks that what account to use and just after 1 second it crashes.

However, it works fine on my another phone with Android 4.4 and 1GB RAM.



Best Answer

I fixed this problem using factory reset. I do not know if there is a better fix for this bug but resetting your phone back to factory settings will fix it.




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How do you fix Pokémon GO when it keeps crashing?

1. Pok\xe9mon GO keeps crashing.
  • Go to Settings.
  • Tap on Apps (App Manager, Manage apps, depending on the Android device)
  • Find the Pok\xe9mon Go app and tap on it.
  • Tap Storage.
  • Next, Tap Clear Cache and Clear Data.
  • Go back to the Home screen and relaunch the app.


  • How do I change my Google Play account on Pokémon GO?

    Open the Settings app on your device. Tap the Accounts menu option. Select your account. If you have multiple Google accounts, select the Google account you used to log into Pok\xe9mon GO.

    Why is my Pokémon GO not letting me log in?

    You may receive \u201cfailed to log in\u201d or \u201cunable to authenticate\u201d error messages if our servers are experiencing a temporary issue or your network connectivity is poor. Check to ensure your mobile device has a strong network connection, or wait a short while, then try logging in again.






    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: mentatdgt, Matthias Groeneveld, Rene Asmussen, Ketut Subiyanto