Pokemon go invalid username/password

Pokemon go invalid username/password - Yellow Pikachu Plushmascot

For the last 3 days my username or password is incorrect when I try log in via PTC on Pokemon Go, when I know for a fact it's right. I've surfed through Google a bit to find a fix and I've found no concrete info. Has anyone else experienced this, if so what happened? I've already emailed the support team and I've tried to change my password but when I try to change it it asks me about my player ID? Which you find out when you log in!



Best Answer

Try using a password that is between 6-15 characters in length.

I was able to sign up and sign into the PTC website with a password that is greater than 15 characters in length, but my password was incorrect according to the PG application.

My next move was to sign into the PTC website and attempt to change my password from my account settings page, however the input fields indicated that my chosen password was invalid because it was greater than 15 characters in length.

Finally, I changed my password to something within the character limit and I was able to immediately log into the PG application.




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How do I get my username and password for Pokémon GO?

To retrieve your username:
  • From the Pok\xe9mon Trainer Club sign-in page, select Forgot your username?
  • Enter the Email Address associated with your Pok\xe9mon Trainer Club account. This is a required field.
  • Enter information for only one other field. ...
  • Click Retrieve username.




  • Pokemon GO Fix Your username or password is incorrect. You have attempts left before Problem Solve




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    Images: mentatdgt, Pixabay, Anton, Ivan Samkov