Unable to log into Pokemon Go on mobile data but can on wifi [duplicate]
![Unable to log into Pokemon Go on mobile data but can on wifi [duplicate] - Pokemon Go Application on Smartphone Screen](/assets/images/unable_to_log_into_pokemon_go_on_mobile_data_but_can_on_wifi_duplicate_0.jpeg "Unable to log into Pokemon Go on mobile data but can on wifi [duplicate] - Pokemon Go Application on Smartphone Screen")
This is only since the new update 0.37.0
I have been playing since the game came out in the UK and have got a Moto G phone
I log on using google accounts. I dont really want to start again as I have 104 different pokemon.
I can play fine on wifi, but can not connect on my mobile data. I have uninstalled the app and then reinstalled it, it didn't work, I logged in and out a few times to test it, and then I restarted my phone and the same thing again, the bar loads 1 bar and then comes up saying sign out.
Best Answer
Exact same issue here, and I am also using Moto G too.
I've put the issue into Niantic's online bug submission but I reckon that will lead to a long wait for answers.
ANSWER - confirmed on my Moto G
Settings > Data Usage
In the 'App Usage' section, click on Pokemon Go and ensure that 'Restrict app background data' is set to OFF (slider should be grey)
Do the same for 'Google Services' and 'Google Play Store'
All three of these apps should be unrestricted.
Now PoGo should work on Mobile Data...turn off Wi-Fi to test.
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Why is my data not working for Pokémon GO?
Refresh your Game Data Go to the Settings menu, select Advanced Settings, and tap Refresh Game Data. Refreshing your game data can resolve a variety of gameplay issues you may be experiencing. Note: Refreshing your game data may untoggle Adventure Sync.Why can I only play Pokémon GO on Wi-Fi?
If your Pok\xe9mon Go App in Android only works in WIFI, but not outside, then you maybe have a smaller version of opengapps installed. Simply install google maps by the playstore and pokemon go will work even outside without WIFI.Why does my Pokémon GO keep saying failed to login?
You may receive \u201cfailed to log in\u201d or \u201cunable to authenticate\u201d error messages if our servers are experiencing a temporary issue or your network connectivity is poor. Check to ensure your mobile device has a strong network connection, or wait a short while, then try logging in again.How do you fix Pokémon GO when it says unable to authenticate?
How to Fix Pokemon Go Unable To Authenticate? (2021)More answers regarding unable to log into Pokemon Go on mobile data but can on wifi [duplicate]
Answer 2
In addition to ??????s answer (i am not allowed to add comments yet), check the apps permissions on your phone. Since Android 5 i think you are able to block some/all of them. Maybe you disabled something needed by default.
Answer 3
Take note of the following:
- Is your phone's GPS turned on?
- Has your mobile internet subscription run out?
- Maybe your mobile data is restricted. Try and change that in the settings.
Answer 4
I also had this problem, I had checked the 'Restrict Background' option and it was off. What fixed it for me was getting a friend to open up a wifi tether for me and then I connected to that. After that I could then connect to my 3g again with no problem.
I then dropped my phone down the stairs so it dosent work again now.. but it fixed it until my clumsiness got the better of me :)
Answer 5
I had the same problem. What solved it for me was that I logged on with the wifi at home and minimized pokemon go app. I then went to the apps on my setting and did a forced stop on pokemon go app. I reopened pokemon go on my wifi and turned off my wifi, after which my pokemon go worked with my data.
Answer 6
Do you have root access to your phone?
One of the last updates blocked users with root access cause you could fake your GPS position.
Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.
Images: Pixabay, Anton, Karolina Grabowska, mentatdgt