Xbox One included chat headset not working
So I got an Xbox one for Christmas this year. I mainly got it to play halo with my friends. I knew beforehand that the console came with a chat headset. Upon opening, the headset would not work. There is no indication that it has been plugged in. Nothing in the devices menu either. It is the headset with the large plug with all the buttons. My xbox One console is a 500 gb Halo: The Master Chief Collection Bundle. It is also black if that is important. Please reply if you have any answers to my problem.
Best Answer
The best bet is to update the controller via a USB connection. However, I have experienced multiple controllers that have had a broken port for the connection to the headset. Unfortunately, there is a small solder point inside the controller that seems to break sometimes from the torque of inserting the headset adapter into the controller port because of the bump meant to secure the headset adapter.
The only fix for this is to disassemble the controller and try to repair the solder (this nullifies the warranty) or to return/replace the controller.
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Why is my headset chat mixer not working on Xbox?
Go to settings > device > accessories > update controller. Once you update controller, it updates it with the headset then you should have control of the mixer. Otherwise contact xbox support. Hope this helps!Why is my headset mic not working on Xbox?
Mic issues: If your friends can't hear you, first make sure that your mic isn't muted, then check in headset settings that Auto-mute is not set to High (try turning Auto-mute off). If that doesn't fix the problem, restart both devices. You should also check to see if a firmware update is available for your headset.Why does my headset work in Xbox party but not game chat?
If you're using a stereo headset adapter, plug in a headset (a headset must be plugged in so the adapter will turn on). Press the Xbox button \ue3e3 to open the guide, select Profile & system > Settings > Devices & streaming > Accessories, and then select the controller you want to update.Fix Xbox One Headset Audio Not Working - Xbox Headset Volume, Chat Mixer, Mic Monitor Settings
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Answer 2
I know from past experience that the Xbox headsets do not work. Consider getting Turtlebeach or Beetlejuice for those work really well
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