Controllers disconnecting from console

I had disconnecting issues the day I set up my console. I went through all the possible solutions posted on the Xbox website, but none of them worked. So, I started using the controller with a wired connection and it worked fine.

I ordered another controller with a play and charge kit, but that controller and battery pack had no effect on the connection stability. I tried the battery pack in my first controller and that did not work either.

I think something to note is that my Xbox was on the floor or only a couple of feet off the ground for all the wireless connection attempts. Is placing the console higher a possible fix for this problem?

controllers xbox-one

Best Answer

if you are having problems with xbox one controller the problems that you have stated such as Xbox was on the floor or only a couple of feet off the ground should not be the reasons. For starters try re-pairing your controller. You can do this by turning off your controller and then press the Sync button on the wireless dongle for Xbox One controllers connected to your computer. Now turn your Xbox One controller on, and quickly press the Sync button on it before it automatically turns off. Now wait for the controller to be re-paired. This should solve your problem that you have stated but if it's still not functioning as desired then this is most probably the hardware problem.

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Controllers disconnecting from console - Person in Blue Denim Jeans and White Socks Sitting on Brown Wooden Floor

Controllers disconnecting from console - A Couple Playing a Video Game while Sitting on the Couch

Controllers disconnecting from console - Man and Woman Sitting on Brown Couch

Quick Answer about "Controllers disconnecting from console"

Move your controller closer to the console.
Replace the batteries or recharge the battery pack.
Power cycle your console.
Reconnect your controller.
Update your controller firmware.
Update your Xbox One Controller Drivers (If your controller is connected to PC)
Try another controller.

Why does my controllers keep disconnecting?

Update the Controller's Firmware Another common cause of Xbox keeps disconnecting from controllers is outdated firmware. In particular, your controller becomes unstable and glitchy when it needs an update. After some time without an update, it may also fail to sync with the Xbox.

Why do my controllers keep disconnecting ps4?

Resync and reset This is a swift and easy fix; all you need is a USB cable. Simply plugging your controller into the PlayStation with the USB cable and then pressing and holding the PS button will prompt your controller to resync with the system. If this works, great, you're all set!

How to FIX PS4 Controller Disconnecting Randomly (3 Ways and More!)

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Images: Pavel Danilyuk, cottonbro, Artem Podrez, Artem Podrez