I can't install the game because "a problem occurred while trying to transfer the file"

I can't install the game because "a problem occurred while trying to transfer the file" - Free stock photo of alphabet, be a self starter, blur

Each time I try to install The Sims 2 Double Deluxe, I usually get up to 7 or 8% installed until getting an error that says "A problem occurred when trying to transfer the file". Here is a picture of what it looks like:

Error prompt during installation of Sims 2 Double Deluxe

Whenever I retry to copy the file, the same thing happens.
Also note that it's not always the tv_network_talkshow.movie file the problem occurs with.



Best Answer

These kinds of problems are almost always problems with the installation disc. For example, a scratched disc will be unreadable where the scratch is. Because you get the error for different files, it's more likely to be dust, lint, fingerprints, or even tiny hairs on the disc. Cleaning the disc carefully with a soft cotton cloth may fix the problem.

Other software, such as antivirus programs, may be interrupting the disc read. Make sure no other unnecessary programs are running during the install, and consider temporarily disabling your antivirus program.

Another option is copying the disc contents to your hard disk and running the install from there. This will require at least 6gb of disk space.




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Why does my game keep not installing?

The most common cause for installation stopped Xbox One is that your console is trying to download an update for the game while the game is installing. Another common cause is that the game files you saved locally get corrupted.

How do I fix Xbox One game installation error?

Solutions
  • Eject the disc from your console.
  • Press the Xbox button \ue3e3 to open the guide.
  • Select Profile & system > Settings > System > Storage devices.
  • Select Clear local saved games. ...
  • Select Yes to confirm.
  • Once your console restarts, try installing the game again.


  • How do I fix error 0x80073D02?

    Microsoft Store Error Code 0x80073D02
  • Initial checklist.
  • Run Windows Store Apps Troubleshooter.
  • Reset Microsoft Store cache.
  • Repair or Reset Xbox app.
  • Re-register Microsoft Store.
  • Reset Windows 11/10.


  • How do I fix error 0x000001?

    Fix 0x00000001 Game Pass error on Xbox
  • Reset the Gaming Services & App Installer apps.
  • Reinstall the Microsoft Gaming Services.
  • Install the Windows Update.
  • Check for updates for the Xbox app.
  • Repair the Xbox app.
  • Reset the Microsoft Store & Xbox app.
  • Install the game from Microsoft Store (if applicable).
  • Flush the DNS.




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    More answers regarding i can't install the game because "a problem occurred while trying to transfer the file"

    Answer 2

    Wash the disk with warm water and mild soap. Use your finger to lightly (!) scrub it while it's soapy. Dry it and then rub plastic polish all over it, in tiny circles. When the polish begins to start drying, buff it remove the excess with the softest cotton T-shirt you have. I suggest, Novus Fine Scratch Remover #2, as it's made for polishing acrylic.

    Simply washing them gets most optical media working again.

    Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

    Images: Brett Jordan, Brett Jordan, Alesia Kozik, Miguel Á. Padriñán