Is there an issue with the Steam Store right now? [closed]

Is there an issue with the Steam Store right now? [closed] - Handwritten Note Saying Sorry We Are Now Closed 

I'm currently in the Steam Store and it seems like the language keeps changing, and/or I keep being logged in/out and/or it keeps thinking that I'm another account.

Is anybody else experiencing the same issues right now? I don't think it's Christmas traffic, since the Store still loads fine.

I'm suspecting that maybe some hackers are messing around with the servers during its high traffic in an attempt to gain access to accounts with saved credentials in order to gift purchases or game items.

Some rudimentary Google searches are making references to DDoS attacks (expected), but those don't result in these sorts of effects; only server downtime at best.



Best Answer

You're not the only one?—?there is a major issue with the store.

What is wrong is unclear right now. Assuming you don't get a blank page with an Error Code: ?302 (Unable to load URL, bad hostname or format), the store is misbehaving. It appears to be a problem with login sessions and profile: shopping carts are filled with the wrong items, being logged into the Steam client doesn't log you into the Store view, viewing your account details shows someone else's profile information (which is a massive data breach problem), and store display language keeps changing (which is probably related to the profile issues).

The Steam Discussions forum's front page is full of people wigging out about it, so you're definitely not the only one:

Screenshot of Steam Discussion forum 1st page, where every thread is about login/profile/store/language issues

Steam should probably be avoided like digital plague today. I expect Valve is going to have a lot of fallout from today.




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How long will Steam be down for?

Steam servers are down for maintenance anywhere between 5 to 10 minutes. If the company is rolling out some hefty updates, the servers may remain unresponsive for 15 or 20 minutes.

Why is the Steam store broken?

Corrupted Steam web browser's cache can also lead to Steam store not loading issue. If the web browser cache is corrupted, there is a possibility that the store cannot load properly. If this is the case, you can fix the Steam store not loading issue by deleting the web browser cache.

Are the Steam community servers down?

Steamcommunity.com is UP and reachable by us.

Why is Steam not working for me?

Many Steam issues can be caused by a firewall, anti-virus, or a problem with your router or internet connection. Please use the Troubleshooting Network Connectivity guide to ensure that your network is properly configured for use with Steam.



What Happened to the Steam Store?




Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: Tim Mossholder, Sonny Sixteen, Lisa, Ron Lach