Lost game progress after converting offline account to xbox live

First of all, I am completely new to Xbox community. I purchased it in a last week and still has small knowledge about it, so please be understanding.

I've been playing with my brother on my Xbox 360 E console for a couple of days. We were playing spit-screen on our offline accounts. Then, today, I decided to click "Join Xbox Live" for some reasons. Everything went smooth and now I have an online account. My brother did nothing with his account.

After that we wanted to continue our campaign in Aliens: Colonial Marines. We logged (myself with a new Xbox live account, and my brother with his old offline account) in, and realized that there is no option "continue campaign"! We can only start a new campaign from scratch. Moreover, my brother of course has all of his equipment and I lost mine. But, what is worth mentioning, all my Xbox achievements survived. So, my new online account, has some remains from my old offline account, but the most important part: saved games seem to be missing in action.

Has anybody encountered such problem? Is it possible that all my saved games are lost? Where does Xbox keep them? Is there anything I can do to try to bring them back? I would be very grateful for any help.

xbox-360 xbox-live

Best Answer

My best guess is that the game defaults to using Cloud Save. When you didn't have Xbox Live you also didn't have the option for cloud saves. When you upgraded you got access to them and the game might be trying to read them instead of your hard drive.

If this is what's wrong there are two fixes:

Change the settings in the game to use the hard drive instead of cloud saves
Move the save file from the hard drive to the cloud saves in your system settings

Pictures about "Lost game progress after converting offline account to xbox live"

Lost game progress after converting offline account to xbox live - Xbox One Controller Beside Three Xbox One Cases

Lost game progress after converting offline account to xbox live - Man Holding Black Game Controller

Lost game progress after converting offline account to xbox live - White Xbox One Controllers on Table

Quick Answer about "Lost game progress after converting offline account to xbox live"

Change the settings in the game to use the hard drive instead of cloud saves.

Move the save file from the hard drive to the cloud saves in your system settings.

Can you transfer game progress between Xbox accounts?

Network transfer lets one Xbox console copy games and apps from another console, so long as they're on the same home network. Copying this way can be faster than downloading another copy of the same game or app. If you have a metered internet connection, this can also save you money.

Do you lose game progress if you change your gamertag?

You may lose your progress within those games, including game saved data, leaderboard data, and progress toward trophies. Parts of those games might not function properly, both online and offline. Your previous online ID(s) may remain visible to you and other players in some places.

Can you transfer game data between Microsoft accounts?

Game Data and purchases cannot be transferred between Microsoft accounts. If you make a new account, it will let you make a new gamertag but your data/purchases will still only be on your old one.

How do you save game progress on Xbox One offline?

Set your Xbox to offline

Press the Xbox button \ue3e3 on your controller to open the guide.

Select Profile & system > Settings > General > Network settings.

Select Go offline.

Take your Offline Gamertag on to Xbox Live \u0026 keep your Achievements

Sources: Stack Exchange - This article follows the attribution requirements of Stack Exchange and is licensed under CC BY-SA 3.0.

Images: ROMAN ODINTSOV, Anthony, Anton Porsche, FOX