Pokemon go account "gone" [duplicate]

I'm trying to help my nephew who all of the sudden can't log in to his account. He downloaded the game with an Australian account before it came to Denmark, and have been playing for a while. Today he accidentally preset something about starting a new game, and then everything he had been working on disappeared. He says that to log in, he used the option to log in with gmail and with Pokemon trainer account and he always chose the gmail option. Now the gmail option is gone, and when he tries to log in using the Pokemon trainer log in, is says that his username does not exist.

Does this make sense to anyone, and does anyone know if he can he retrieve his old data??

technical-issues pokemon-go

Best Answer

Try uninstalling and reinstalling the app and then inputting an older birthday (probably 13 or above) and then the gmail option should show up. I have not tested this and if anyone else has a better answer please post it.

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Why did PokÃ©mon GO reset my account?

You may have inadvertently created another Pok\xe9mon GO account. This happens when you create a Pok\xe9mon GO account with one login method and later attempt to sign in with a different login method or email address.

Is having multiple PokÃ©mon GO accounts Bannable?

But you can't use multiple accounts using the same device. It is completely prohibited, and if you do so, Nintendo has the rights to ban you from the game. Nintendo has mentioned that owning 2 accounts is a form of cheating and against the rules of Pok\xe9mon Go. They encourage only to have 1 account per 1 player.

Can your PokÃ©mon GO account get deleted?

All game data associated with your account will be completely and permanently deleted. To permanently delete your Pok\xe9mon GO account, please submit a request through our web-based Help Center and select "Delete My Account" from the dropdown menu. Please note: Account deletion requests may take several weeks to process.

How do I recover my PokÃ©mon GO username?

To retrieve your username:

From the Pok\xe9mon Trainer Club sign-in page, select Forgot your username?

Enter the Email Address associated with your Pok\xe9mon Trainer Club account. This is a required field.

Enter information for only one other field. ...

Click Retrieve username.

Pokemon Bank Discontinued and Free with 3DS \u0026 WiiU E-shop closing.

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Images: mentatdgt, Pixabay, Anton, Pixabay