Retrieving data from server/ Unknown error
I've been playing League of Legends for quite some time now and I never had a problem like this.
Whenever I go into champ select screen, sometimes the program just stops working. It still stays open, music plays, countdown continues, but I cant do a thing. I can't change spells, can't select a champion, and the pick process doesn't continue. Then, when I'm in luck, sometimes after 20 secs or so it comes back, and shows everything updated, like the next picks etc. But until then, my time to select a champ is over and it bugs even more, and I can't do anything again, other than close the client and reopen it.
I lose LP, and I can't join the queue for a lot of time, like 30+ minutes, because this happens constantly. When I'm first pick I might get to pick a champion and lock in and the bug might happen after that, so I wait the time I estimate the pick process would've taken and close the client and reconnect again. I haven't gone through a normal pick process and game in over 10 games.
I also very often get a message in the client, when I'm not in a queue or anything, that says "Unknown error. Sorry about that. We've sent a report to the server". Also, the game crashes when champion select is over and I'm going into the game, saying "The game crashed. Please try to reconnect to the game" and then I have to attempt 2-3 times to reconnect before it actually happens. I also periodically get disconnected from chat. It reconnects after a while, but then disconnects again.
Also, I have trouble joining the queue. It will go on and on for 5-6 minutes, and then I have to exit it and join again, when estimated time is one minute.
I'm not in diamond or anything for it to be normal... I'm Gold trying to go up, but I've fallen an entire division because the champion select screen bug counts as dodging and I lose massive amounts of LP.
Has anyone experienced the same or knows any solutions to this problem?
Here are two screenshots of the error messages I get:
Best Answer
This is basically just a server lag where you can't really do anything about it.
I assume you play on NA since the servers are currently experiencing some lag (also because you said you've never experienced something like this before. I'm one of those unlucky EUW players).
Basically the only thing you can do in this time is waiting for the servers to be fixed.
If you are unsure about whether it's your fault or riots, always check the LoL Reddit. These guys are usually just as fast as the official forums. Sometimes they're even faster... If there are any issues, you can see a (usually red) notification on top of the reddit page.
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Answer 2
I've already had this kind of problem, when I wasn't playing on my usual internet connection.
I assumed it was the internet connection that was sometimes disconnecting for some seconds and then LoL client was having trouble to reconnect and took some time to do so (20 sec possibly). Also, when in game, the game would crash just because the internet would be disconnected (still for some seconds only).
In opposition, when I am playing on my usual internet connection, a disconnection of the latter would just result in a "attempt to connect" in LoL, not in a crash.
I can't really explain why my LoL client react differently between internet connection, but the problem might not come from LoL nor from the servers, but maybe from your internet connection?
PS: I don't know if it is a relevant information, but I am playing on Mac.
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