Steam Locked Me Out- Please help!
I tried to log into Steam and it was having trouble connecting. I restarted my PC, thinking it was a connection issue (I get them all the time, no big deal), but restarting it only seemed to make it worse.
When I put in my password, it said "Login to Steam failed. Either the specific account does not exist, or the password was wrong. Please check your account name and password and try again." At this point I thought I just typed my password wrong, yet several tries later, that black and white message of death haunted me yet again.
Getting a bit agitated, I tried to reset my password. I waited over 24 hours, and I never got the e-mail. I tried to reset my password where I could use my e-mail directly, yet the e-mail I got wasn't for my account, just a ghost one :P.
Finally, I decided to contact Steam support. I got almost instant feedback, but they only gave me tips on things I already tried! I have about $700 worth of games and over 1,000 hours, and I really do not want to start over. Please help.
PS: I already tried running Steam in TCP mode, deleting clientregistry.blob, etc. (It may be a possibility, but I could have been hacked. I want to try everything else before accepting the fact I may or may not have been hacked)
Best Answer
Steam doesn't "lock you out" - the error messages you're getting sound like you're entering the wrong username or password, since you're not even getting as far as the Steam Guard request.
If you don't know your username or password you will need your email address in order to reset it using the options in the Steam client or Steam website. The email address you've entered so far is obviously for another account, since you got a password reset for said other account when you used it.
Failing that, you're going to have to contact Steam support and hope they're able to help you, and we've already got the rest of that process covered in another question.
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What do I do if Im locked out of my Steam account?
What do I do after I lock my account? If possible, please use Steam's Account Recovery tools to revert any unauthorized changes. If you are unable to sign in to the account, you must contact Steam Support. A Support tech will verify that you are the owner of the account and restore full access to you.How long will I be locked out of Steam?
So, it is suggested to wait for at least 30 minutes or 1 hour. Steam applies a short ban which stays for a short period of time and forbids the user from logging in for some time. In some situations, the users were locked out for at least 1 day, so all you need is to wait after completely exiting Steam.How long do you have to wait after too many login attempts?
What can I do if I am locked out of my account after too many failed login attempts? If you locked yourself out due to too many failed login attempts, you will need to wait at least 4 hours for security reasons before you can try again.How do I unlock my Steam account without email?
contact Steam Support for account recovery even if you've forgotten the account's email address, password, and phone number. as instructed for the search will help Steam identify your account, or present other options for locating an account if the email address is incorrect.Fix Steam Content File Locked | Windows
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Answer 2
You can recover your Steam account by contacting their support and following their instructions. Somewhere along the line you will have to provide the last couple digits of the credit card used to make purchases. DON'T just randomly give them your number. Ask them what to do about your account, and wait for further instructions.
I have had to recover my account via similar manner and have changed my Steam account to use a unique password that I don't use anywhere else.
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