Xbox 360 that doesn't read games well

I was giving a 360 so I had a gift for my daughter she wanted. Now I have an issue, it'll play DVDs but will give me an error message of unable to read after game start up screen. This is only one out of 6 games I tried.

So my question is do I buy a lens cleaner or skip that and buy a new DVD drive for it? I just want it fixed before Christmas.

I was told to take it apart to see what had been messed with but I don't plan on sending it.

xbox-360 technical-issues

Best Answer

If the DVD drive works for some games, try reading the not-working game's DVD on your computer, because the problem will most probably be on it - it's likely damaged physically (maybe the damage will be visible), or maybe the content is corrupted.

If the drive works with no game, the problem is on it (or on all the games). You should, as you said, investigate the lens (and other components), or change the whole drive, what fits you more. It's not very important which you choose (usually the main criterium is the cost).

You could also just go to the nearest shop with XBoxes and discuss the problem with the staff.

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How do you fix an Xbox 360 that wont read games?

Xbox tries to read the disc, then opens the tray

Step 1: Inspect and clean your game disc, DVD, or CD. ...

Step 2: Remove, replace, or reformat USB flash drives (game discs and CDs only) ...

Step 3: Check the disc's type, region, or format. ...

Step 4: Try another game disc, DVD, or CD. ...

Step 5: Service your console.

How do I clean the laser on my Xbox 360?

You can try one of those cd's with little brushes on them or you can follow this guide then remove the four screws holding the drive together and from here you can remove the top case and take a cotton swab with a little bit of rubbing alcohol on the tip and gently wipe the lens off.

How do you clean a Xbox 360 disc?

Rotate the disc and wipe again from the center to the edge. Keep rotating until the entire disc has been wiped. Wipe straight from the center instead of in circles. Wiping in circles around the disc can increase the risk of scratching.

How to fix your xbox 360 slim when it doesn't turn on

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